Gift Card Help

Gift Cards are easy to purchase and redeem online or in your nearest Smiggle store.

UK Standard Delivery £2.25 3-5 Business Days*
UK Express Delivery £2.75 1-3 Business Days*
  • Gift cards can be purchased online or in store and are redeemable both online & in store.
  • Gift Cards will be delivered Monday through to Saturday; excluding public holidays.
  • We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).

Purchasing with your Gift Card Online

  • To use your gift card to make a purchase online, just select the Gift Card tab in the Payment section of the checkout. Enter the card number and 4 digit PIN located under the scratch panel.
  • The amount of your order will then be deducted from your card and any remaining amount will stay on your card for future use.
  • You can use one gift card per order. Should you have multiple gift cards, please contact us with your gift card details and we can assist you in placing your order.
  • You can combine your gift card payment with Credit Card or PayPal. Please ensure that you enter your gift card details first.
  • You can use your gift card as many times as you want until the balance reaches zero.
  • We will not refund cash for any unused gift card amount.

Gift Card Balance & Transaction History

Click here to check your Gift Card balance & see your transaction history.

Neither the Just Group, nor the provider of the data represents or guarantees, or accepts any liability whatsoever in respect of, the accuracy, currency or completeness of the gift card information. The Just Group does not accept any liability for any delays, interruptions, errors, or omissions, however occurring (including as a result of negligence) in the collecting, recording, processing, storing or dissemination of this information.

Gift Card Expiry

Gift cards are valid for 12 months from the date of purchase. The expiry date can be found on the back of the gift card.

Lost & Stolen Gift Cards

Treat your gift card like cash. Lost and stolen gift cards will not be replaced or refunded.

Gift Card Terms & Conditions of Use

United Kingdom
Redeemable (including partially redeemable) for merchandise at Smiggle stores in the United Kingdom and online at This gift card ("card") is issued by Smiggle UK Ltd ("Smiggle") Company No. 06720710. A defaced, mutilated, altered, lost or stolen card will not be replaced, refunded or redeemed. This card once activated is: redeemable for merchandise at Smiggle stores in the United Kingdom and online at; not redeemable for cash and is not a negotiable instrument; valid until the earlier of the expiry date shown on the card (being one year from date of issue) or when no amount remains on the card; not able to be reloaded. Cash will not be given for any unused amount. Any unused amount after the expiry date of this card will not be refunded or credited. Check card balance at any Smiggle United Kingdom store or online at

Gift Card Enquiries

Contact Us anytime via email.

United Kingdom - 0800 876 6393
Monday to Friday 8:00am - 6:00pm GMT