Delivery Information

Goods will be delivered Monday through to Saturday; excluding public holidays.

*Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

Goods will be delivered by Hermes and are fully tracked; we also give you the option of a safe place where we can leave your parcel if you're not home.

Where delivery can't be made at your designated address, safe place or neighbours, a card will be left. You can arrange a re-delivery to a different address within the same area code, safe place or neighbour. Hermes will reattempt delivery up to 3 times in total.

After 3 unsuccessful delivery attempts the courier will return the parcel to their closest local Hermes depot and redirection back to Smiggle will take place.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Please note that the Channel Islands and Northern Ireland are treated as UK Standard delivery.

UK Safeplace

At the checkout, we will give you the option of a Safeplace where we can leave your parcel if you're not home. If you have opted for a Safeplace delivery and Hermes has successfully delivered your parcel, a card will be left in your mail box confirming your delivery. Where delivery can't be made at your designated address, safe place or neighbours, a card will be left. You can arrange a re-delivery to a different address within the same area code, safe place or neighbour. Hermes will reattempt delivery up to 3 times in total.

We process the last Express orders at 2pm business days. Orders placed after 2pm on business days, on weekends or public holidays will be processed the next business day.

Orders placed on weekends and public holidays will be despatched on the next business day.

Goods will be delivered Monday through to Saturday; excluding public holidays.

Goods will be delivered by Hermes and are fully tracked; we also give you the option of a safe place where we can leave your parcel if you're not home.

Where delivery can't be made at your designated address, safe place or neighbours, a card will be left. You can arrange a re-delivery to a different address within the same area code, safe place or neighbour. Hermes will reattempt delivery up to 3 times in total.

After 3 unsuccessful delivery attempts the courier will return the parcel to their closest local Hermes depot and redirection back to Smiggle will take place.

Our express delivery option includes the Channel Islands; however please allow an additional 2 – 5 business day for goods to clear customs.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

Your order will be despatched pending credit card authorisation, verification and availability of stock

Please note that the Channel Islands and Northern Ireland are treated as UK Standard delivery.

UK Safeplace

At the checkout, we will give you the option of a Safeplace where we can leave your parcel if you're not home. If you have opted for a Safeplace delivery and Hermes has successfully delivered your parcel, a card will be left in your mail box confirming your delivery. Where delivery can’t be made at your designated address, safe place or neighbours, a card will be left. You can arrange a re-delivery to a different address within the same area code, safe place or neighbour. Hermes will reattempt delivery up to 3 times in total.

Goods will be delivered Monday through to Saturday; excluding public holidays.

Your order will be despatched pending credit card authorisation, verification and availability of stock.

You are transacting with Smiggle in the UK. Your order will be fulfilled from our UK warehouse.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

All prices in our online store are in pounds sterling (GBP).

  • The prices within the online store DO NOT include any relevant overseas duties (including import GST/VAT), clearance or handling charges and other customs or import charges that you may incur.
  • Please refer to your local customs and import authorities about what these additional charges may be.
  • We are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending it to a gift recipient.

Please note that the Channel Islands and Northern Ireland are treated as UK Standard delivery.

Delivery times and charges will vary depending on the destination.

Delivery Charges By Destination
£10 £15 £20 £30
Netherlands Austria
Belgium
Czech Republic
Denmark
France
Germany
Hungary
Italy
Lithuania
Luxembourg
Monaco
Poland
Slovenia
Spain
Sweden
Andorra
Estonia
Latvia
Portugal
San Marino
Slovakia
Vatican City
Bulgaria
Croatia
Finland
Greece
Romania

International shipping is charged at a flat rate, regardless of size and weight. The carrier used to despatch your order will vary depending on your parcel weight. Not all deliveries can be tracked through the carrier.

Pending credit card authorisation, verification and availability of stock, delivery will take 4 to 9 business days. On occasion, some shipments may take longer than 9 business days. This will depend on the postal services in your country.

A signature may be required upon delivery, depending on your local carrier. If no one is available to sign for the parcel, a notice will be left at your address notifying you of pick-up arrangements.

We recommend either a work address (please include full business name, receivers name and other relevant details) or PO BOX for prompt delivery.

Please note that the Channel Islands and Northern Ireland are treated as UK delivery, not International delivery.

Unfortunately we can't currently deliver orders to BFPO addresses

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

You are transacting with Smiggle in the UK. Your order will be fulfilled from our UK warehouse.

All prices in our online store are in pounds sterling (GBP).

  • The prices within the online store DO NOT include any relevant overseas duties (including import GST/VAT), clearance or handling charges and other customs or import charges that you may incur.
  • Please refer to your local customs and import authorities about what these additional charges may be.
  • We are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending it to a gift recipient.