Our Refund & Exchange Policy
We like to make you smile and giggle. In addition to your statutory rights, should you change your mind, we will happily provide an exchange or refund providing the following conditions are met:
- The items with the original receipt are returned within 30 days of purchase and;
- The item has not been used and is in original condition as purchased, including all packaging with original tags and labels attached.
Variation To Refund & Exchange Policy For Items Purchased With Clearpay
An item purchased online using Clearpay as tender can be:
- Refunded by posting it to our Online Store Returns/Exchange address or
- Exchanged in store for product or a gift card. Gift cards will also be issued for any difference between the item exchanged and the amount originally paid.
We are unable to issue refunds in store where Clearpay was used as tender. All refunds and exchanges are subject to our refund and exchange policy having been met.